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Dispatch Department Switch Notes
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Close Trips in the timely manner and with completed information
Check Trailer assignation
When creating a trip for a load you will have an ability to change trailer on the pickup location or delivery location.
When you put trailer on Pickup location your assignation will be changed to a new trailer right after you will change trip status to Confirmed.
Before that you will see orange Future trailer on dispatch board.
When you put change trailer on delivery location assignation will change automatically right after you will deliver a trip.
!!! WHY THIS PART IS IMPORTANT !!!
Based on each trailer change we tracking dormancy and utilization Every day and when you leaving Trailer on location other dispatchers will be able to pick it up from that location.....
If there is no trailer on the particular location you will be asked to make a trailer move which should show how that trailer appears on particular location and until than another dispatcher will not be able to create or update his (her) trips!!!!!!!
Team drivers (How to put together and how to split)
If you was informed that you have a team driver and you wan to put them on your board all you need to do is put a second driver on your next trip and Confirm it. It will automatically create new assignation with second driver on your board.
To split the team all you need to do is create next trip with removes Driver 2 from it and Confirm it.
Attach rate confirmation to the load
From the trip click on load tab and drag and drop
Check miles and Rates
!!!!! Before you will click calculate miles button make sure your previous trip at list in confirmed Stage.....IF NOT HELIX WILL CALCULATE EMPTY MILES FROM LAST CONFIRMED (DELIVERED) TRIP !!!
Send Trip Details by SMS
When you Confirm a trip you can send text message to driver with all trip details by clicking this button
Unclosed trips as a great tool for timely check up
Simply click on this button and close all previous trips before calculate or confirm any new trips!!!!!! This rule will save you a lot of energy and time..
Use Leave instead of Idle
!!!! Use leave function when your driver taking day or week off...…Please don't use Idle if its not your fault !!!!!!!!!! Based on these entries HR Department and Management observing productivity of drivers and Dispatchers...…Please remember that leave should be used to put 34 Hours restart and ANY not work related absences!!!
If you have any questions please leave it down below
Keep Informed
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Asked: 11/30/21, 8:51 PM |
Seen: 381 times |
Last updated: 11/30/21, 10:55 PM |